E-signature not visible in the Doc.

Not applicable

‎10-11-2022 08:47 PM

Used E-signature template and HR Task but there is not signature in the doc. Is the e-signature application just for verification or it add signature to the doc.

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anubhavritolia
Giga Sage

‎10-11-2022 11:47 PM

Hi @Community Alums 

 

E-signature Task won't add signature on document. It is just for Verification and confirmation and the E-sign will be stored on Activities of Task I guess.

 

To add Signature on Document, you need to update Document Version accordingly.

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Not applicable

‎10-12-2022 12:29 AM

Hi @Community Alums ,

In serviceNow which we get as part of template for signature it's treated as "Acknowledgement" not really a digital signature. For an valid digital signature you must integrate with third party tools like Docusign or Adobe.

 

Read more about HR E-Signature from here : https://docs.servicenow.com/bundle/tokyo-employee-service-management/page/product/human-resources/co...