Easy Import...content getting cut off

matthew_magee1
Giga Guru

I'm helping a customer take 400+ articles from scarepoint and importing them into Knowledge. Basically Question/Answer type stuff.

I exported/downloaded the template and populated it w/ the question(short description) and answer (text) as well as some other fields. I did a small import as a test (5 articles). Everything comes in just fine during the preview but...the Text cuts off at 39 characters. The original answer has a few hundred characters. i checked the dictionary properties of Text and it's set to 65000.

Any idea as to what might be causing this cut off?

Thanks!

1 ACCEPTED SOLUTION

matthew_magee1
Giga Guru

Turns out I had to up the char count in the staging table

View solution in original post

2 REPLIES 2

asifnoor
Kilo Patron

Look at the text. May be there could be special characters in it might be breaking it off.

Try to escape the characters and check again, it should work.

Mark the comment as a correct answer and also helpful once worked.

matthew_magee1
Giga Guru

Turns out I had to up the char count in the staging table