Edit button for custom related lists is not available so is there any workaround?

RC19
Tera Contributor

I have created few relationships and added them as related lists on outage form. But edit option is not available and 'omit edit button' is true and grayed out for admins as well OOB. So is there any alternative for this ? can you please suggest

4 REPLIES 4

Zach Koch
Giga Sage
Giga Sage

This post has the solution to your problem

Add edit button to custom related list

If you need help locating anything this post mentions I would be glad to assist.

If this resolved your issue, please mark this correct and helpful, thanks!

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!

Zach Koch
Giga Sage
Giga Sage

Were you able to resolve your issue? If so please mark this question answered by marking an answer correct, which will benefit others who may have similar questions. I hope you were able to resolve the issue, thanks.

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

for defined relationship it doesn't show Edit button and is known behavior.

Since defined relationship has custom query so system won't know what/which relationship you are editing.

That's the reason even if you try to Configure List Control and see the Omit Edit button is greyed out.

This KB mentions the same

The New or Edit button does not appear on a one-to-many related list

This is the ACL which restricts that. You can discuss with your customer and accordingly update it

URL - https://instanceName.service-now.com/nav_to.do?uri=sys_security_acl.do?sys_id=c824e55473212300cf4794ebc4f6a733

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

NehaA3677346693
ServiceNow Employee
ServiceNow Employee

I am facing the same problem but for me edit button is false and greyed out still I am not getting edit button.