Email client is not visible on form

sowmyaj · ‎10-12-2016

Hi All,

Even after enabling email client I'm not able to view it on form.

Any help is appreciated..

Thanks,

Sowmya

JC Moller · ‎10-13-2016

Hi,

Are you creating a new ticket (screenshot has submit button)?

The email client is visible and usable when you modify a ticket.

- Jan

Kalaiarasan Pus · ‎10-12-2016

UI15 or UI16?

Kalaiarasan Pus · ‎10-12-2016

Also check in browser console if you see any errors

JC Moller · ‎10-13-2016

Hi,

Are you creating a new ticket (screenshot has submit button)?

The email client is visible and usable when you modify a ticket.

- Jan