Email Client Template

[Udhayakumar_30]

Is it possible to use Script Include or <script> within HTML in "Email Client Template" Module?

When I try to using <script> tag , after saving the source code/ template , the <script> tag doesn't support.

When I try to click on incident three dot, the compose email - template must be dynamically based on user role  .It must restrict based on user's role in  TO,CC,BCC. how this can be achieved?

[Ankur Bawiskar]

@Udhayakumar_30 

So you want html content to change based on user role?

If yes then it's not possible.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Udhayakumar_30]

Any other way that can be achieved in "Email Client Template"? 

[Ankur Bawiskar]

@Udhayakumar_30 

No other way but to configure different email client template based on different condition

I already shared below the same

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@Udhayakumar_30 

you will have to configure multiple email client templates but those will be based on condition and not based on roles

If my response helped please mark it correct and close the thread so that it benefits future readers.