Email error Send ignored

[Jeffce]

Anyone come across this and have a solution? Message is

"User did not press the Send button in Email Client"

[SanaPR]

Hi All,
Was this issue resolved/addressed?
Could someone please help me with a resolution. We are facing the same and clicking on Send does not do anything. Email logs show Send - Ignored.
Adding Notes/comments is not working as well. Email Logs show Received-Ignored.

Please help.

Thanks.