Email notification to requester with list of all active tickets for specific assignment group

[Brahmi Pandla]

Hi Everyone,

I have a requirement  for  to send notification to requestor  with list of all active tickets which are assigned to specific assignment group.

1) assignment group is one of the catalog variable

2) Records should send table format

How i achieve this

Could  anyone please help

[Ankur Bawiskar]

@Brahmi Pandla 

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[Ankur Bawiskar]

@Brahmi Pandla 

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[Ankur Bawiskar]

@Brahmi Pandla 

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.