email script

[nameisnani]

Hi Team , 

can anyone please help me in the , mail script 

I want print for a specific catalog item variables in the notification .

i have written mail script for this 

Please correct if there is any mistake in notification configuration 

Preview is showing like this 

Catalog Item variables 

OUTPUT has to come like this 

SUB :- Short desciption 

Body

"A lost or stolen device has been reported by" <Requested For>
The device was lost or stolen on <Date item was Lost/Stolen>
[Blank Line]
"Description:"
<Description>

can anyone please help me here .

what was the mistake .

thanks

[nameisnani]

@SN_Learn 

I am confused here , could you please help me here , complete script .... please provide script to me 

[SN_Learn]

The notification email script:

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {

    var requester = current.requested_for.getDisplayValue();
    var date = current.variables.date_item_was_stolen.getDisplayValue();

    email.setSubject(current.short_description);
    template.print("<p>A lost or stolen device has been reported by " + requester);
    template.print("<p>The device was lost or stolen on " + date);
    template.print("<br />");
    template.print("Description:" + current.description);



})(current, template, email, email_action, event);

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[nameisnani]

@SN_Learn @dhanrajb 

still error is coming 

Date is not coming 

The short desp and desp we are getting from Variable set 

can you please help here @SN_Learn @dhanrajb 

[SN_Learn]

Try the updated code:

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {

    var requester = current.requested_for.getDisplayValue();
    var date = current.variables.date_item_was_lost_stolen.getDisplayValue();

    email.setSubject(current.variables.short_description_1);
    template.print("<p>A lost or stolen device has been reported by " + requester);
    template.print("<p>The device was lost or stolen on " + date);
    template.print("<br />");
    template.print("Description:" + current.variables.description_1);


})(current, template, email, email_action, event);

Mark this as Helpful / Accept the Solution if this clears your issue