Email Sending is Non-Operational and Email Receiving is Non-Operational

ramesh_r
Mega Sage

Hi Team

How to enable this two "Email Sending is Non-Operational and Email Receiving is Non-Operational". because of this issue im not able to Send or Receive the Emails, so can any one help me to resolve this issue

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15 REPLIES 15

vab_13
ServiceNow Employee
ServiceNow Employee

No, Accounts, are they active?


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ramesh_r
Mega Sage

Yes


its active state only but still i am facing same error


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vab_13
ServiceNow Employee
ServiceNow Employee

is it possible for you to confirm your instance name? I can jump in to have a look.




Mark your feedback( Like or Helpful or Correct) as per the impact of my response. Cheers!


Vab


ramesh_r
Mega Sage

Yes Sure,



Please provide your email id so that i an share you personally


vab_13
ServiceNow Employee
ServiceNow Employee

sure:


h1200872@mvrht.net



this is a temporary 10 minute email and will expire in 10 minutes from now





Mark your feedback( Like or Helpful or Correct) as per the impact of my response. Cheers!


Vab