Email Sending is Non-Operational and Email Receiving is Non-Operational

[ramesh_r]

Hi Team

How to enable this two "Email Sending is Non-Operational and Email Receiving is Non-Operational". because of this issue im not able to Send or Receive the Emails, so can any one help me to resolve this issue

[ramesh_r]

Hi   Vab

I sent you my details to your email address please very

[vab_13]

Give it a try now.

Mark your feedback( Like or Helpful or Correct) as per the impact of my response. Cheers!

Vab

[marcus_redfern]

Vab - I'm getting the same thing with my instance - Dev22233 - is there a quick fix?

[ramesh_r]

Hi vab

Thank you for your quick help..

As I mentioned issue is resolved...

I'm able to receive e-mails from outside(gmail) to my servicenow instance but when I'm creating new incident or change that time email is not triggered ...

Can you please help me to resolve this issue

And also please provide me the solution what I made the mistake so I help to other

[Shubhangi Sank1]

how can you do this i am also facing the same issue.

can you please help me.