enable Edit button on child incidents related list

[Sandhya23]

The Edit button on the Related List (Child Incidents) on the incident form is not visible, only the New button is available.

I validated and found that the list control has the option "Omit edit button" unchecked.

What are the other ways to add the Edit button ?

[Sandhya23]

Hi All,

Thank you for your responses.

As an admin, I cannot view the Edit button on the "Child Incidents" related list. No role is mentioned, and no script is written in the script field. Here is the full screenshot I am sharing with you all. 

Regards,

[Sandhya23]

Hi All,

I finally found the solution for the issue with Edit button now. The Edit button was not enabled in the related list despite the check box for Omit edit button was cleared.  I clicked on the UI Action "Enable Edit" on the control list.( refrer to the screenshot I shared earlier). This made the Edit button available on the Child Incidents-related list.

This UI action is to show the Edit option even after the check box "Omit edit button" was cleared and the button does not appear in the related list.

Here is the ServiceNow link.

https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/using-forms/task/t_...

Regards,

[Sandhya23 · Accepted solution]

Hi All,

Sorry for coming back a bit late on this. I finally managed to resolve this issue. If the Edit button is not visible for any reason, there is a button on the control list form called Enable Edit. After you click this button, the Edit button on the related list becomes visible.