Enable "Virtual Agent" plug-in in personal instance

[mohan91]

Hi All,

Am trying to enable the Virtual Agent plugin (com.glide.cs.chatbot) in my personal instance and it is recently upgraded to London version. When I gone through the product docs it states that it must be activated by Service Now personnel. Can someone clarify how we can install this plug-in our personal instance.

Thanks in advance!

Regards,

Mohan

[Prabjoth Saimbh]

Hi Mohan,

If you go to your personal instance and go to the plugins section... you will find it there! but it's not the chatbot plugin that servicenow put on the email they sent out

Thanks,

Prabz

[mohan91]

Hi Prabjoth,

Thanks for replying. I have already installed those plugin's but I  would like to install the chat bot plugin.

[bianca_vaccarin]

I went ahead and passed this thread along to the developer program peeps and they said it should be available in the plugins to activate now!

[mohan91]

Hi Bianca,

I find the below results when I tired to search for virtual agent