Enable "Virtual Agent" plug-in in personal instance

[mohan91]

Hi All,

Am trying to enable the Virtual Agent plugin (com.glide.cs.chatbot) in my personal instance and it is recently upgraded to London version. When I gone through the product docs it states that it must be activated by Service Now personnel. Can someone clarify how we can install this plug-in our personal instance.

Thanks in advance!

Regards,

Mohan

[Pradeep Sharma]

The plugin is now available for you to activate via a self-service view.

-Pradeep Sharma

[martinschoenfel]

Hi Pradeep,

i have activated "Glide Virtual Agent" plugin for my PDI but com.glide.cs.chatbot is still not listed in my plugins

Are there any prerequisites?

Many thanks

regards

Martin

[Min Ye Soe]

Hi Martin

It is not found under plugins but it should be available in 'Collaboration Menu'.

[Min Ye Soe]

Hi Mohan

The plugin can now be activated from your Manage Instance > Actions > Activate Plugins self-service view.