encrypt email from ServiceNow

[hemanth40]

encrypt email from servicenow

i want encrypt only specific email from ServiceNow, is it possbile, please suggest me the best option to do the 

encrypt email from servicenow

[Dr Atul G- LNG]

Hi @hemanth40 

https://www.servicenow.com/docs/bundle/washingtondc-platform-administration/page/administer/notifica...

https://www.servicenow.com/community/developer-forum/how-to-setup-email-encryption-in-servicenow/m-p...

[Ankur Bawiskar]

@hemanth40 

ServiceNow email (sent and received) is encrypted with opportunistic TLS.   Are you asking about additional encryption of specific emails?

My thoughts

1) there is limited out-of-the-box support in ServiceNow to send encrypted emails

2) you can use S/MIME setup and yes it requires certificate, public key etc

check below link and remember you can't encrypt specific email. S/MIME encryption is either all or None

Email encryption - S/MIME protocol 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@hemanth40 

Hope you are doing good.

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