encrypt email from ServiceNow
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3 weeks ago
encrypt email from servicenow
i want encrypt only specific email from ServiceNow, is it possbile, please suggest me the best option to do the
encrypt email from servicenow
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3 weeks ago
Hi @hemanth40
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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3 weeks ago
ServiceNow email (sent and received) is encrypted with opportunistic TLS. Are you asking about additional encryption of specific emails?
My thoughts
1) there is limited out-of-the-box support in ServiceNow to send encrypted emails
2) you can use S/MIME setup and yes it requires certificate, public key etc
check below link and remember you can't encrypt specific email. S/MIME encryption is either all or None
Email encryption - S/MIME protocol
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader