Error: Agent is not available at specified time when trying to assign Work Order Tasks to a person

prudhvig
Tera Expert

Hi,

I have Work orders which create work order tasks. I am unable to assign them to a person and get the following issue:

Screenshot (737).png

This shows up even when the person is available and free. What needs to be done here? Please let me know.

Thanks in advance.

10 REPLIES 10

Daniel / Team,
I was facing the same here and fixed it filling out the location of agents in sys_user. Before of that checked work schedule, crew operations schedule, etc.
Hope it helps!