Error (¿bug?) with demo-instance.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-20-2024 05:46 AM - edited 02-20-2024 05:48 AM
Hi everyone!
Today I'm working with a demo instance and I have been asked to remove all demo-data from SPM module.
I have been able to remove all spm records (projects, demands, etc) with background script. The problem here is that every day this demo data is auto-created and I don't know what configuration causes it.
I remove it and the next day it is auto-created again.
Any suggestion???
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-20-2024 05:50 AM
Or log a now support case.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-20-2024 05:50 AM
Hi Lionel,
Typically you can raise a case with ServiceNow to properly remove demo data. I've provided a link with more information below.
Remove Demo Data - Now Support Service Catalog - Support and Troubleshooting (servicenow.com)
If this helped, please mark it as helpful. If this solved your query, please mark is as the solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-20-2024 05:52 AM
Based on the information out there and documentation is to create a support ticket with ServiceNow.
Good luck.