Error in soap message

[saahilkumar]

Hi All

I get an error while generating a SOAP message i.e

Unable to load WSDL: java.lang.RuntimeException: org.apache.commons.httpclient.HttpException: Unable to retrieve XML, HTTP status code: 401:org.apache.commons.httpclient.HttpException: Unable to retrieve XML, HTTP status code: 401

How to address this error

Thanks in advance

[Pradeep Sharma · Accepted solution]

Hello Saahil,

An HTTP 401 response means that your request is unauthorized. Please create a user account to authenticate with( soap roles assigned), and select 'use basic auth'.

http://wiki.servicenow.com/index.php?title=Base_System_Roles

[saahilkumar]

Hi Pradeep

I have created a User, how should   I proceed adding the requisite roles, I dont see any option below

[Pradeep Sharma]

Hello Sahil,

Navigate to user administration->User->open the user account-> Now check for related list "Roles".

[saahilkumar]

Hi Pradeep

Previously, I did search for the user- test1 in sys_user table to add roles, however couldn't locate it. I tried creating a few more users in Basic Auth(sys_auth_profile_basic) table, these users also do not reflect in the user table.

Please let me where I am going wrong