Error is coming while adding variable set in another catalog

keval3
Tera Contributor

Hello All,

I Have created 2 variable set witch going to be use almost all other catalogs. 

now I have created 2nd catalog in which I am adding same variable set but it's showing like below error I don't know why this error is coming plz let me know.(the error screen snap is in attachment)

Thanks & Regards

Keval

5 REPLIES 5

Mohith Devatte
Tera Sage
Tera Sage

hello ,

This error means that you have another variable with the same back end name .

usually if there are two variables with same back end name it wont allow you to add the variable set 

so check for the variables with names as "formatter" and "formatter 2" IN ANOTHER VARIABLE SET CALLED "DETAILS" and change the names so that it is unique from the other variable.

Hope this helps 

PLEASE MARK MY ANSWER CORRECT IF THIS HELPS YOU

but we can not change the name of formatter" and "formatter 2 because it's container split and container end.

try changing it from the list view may be .

it might work.

find_real_file.png

Hope this helps 

thanks

Srinivas reddy3
Mega Expert

Hi,

please find following article and related link which will help you to solve

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717907

From London variable set and variables with same name are not allowed and cause issues

PLEASE MARK MY ANSWER CORRECT IF THIS HELPS YOU.