Error on portal level during the catalog submission

[LaraReddy]

Hello All and @Ankur Bawiskar ,

Can anyone please help us on the below issue.

We opened one catalog item on portal level and "Requested for" variable is auto populated,

And when we clear the "Requested for" variable to select other users then the next minute, we're getting the below error on Top.

Error:  undefined- does not have an employee number in the system. Please enter one manually.


Note: We're currently in Utah version and "Requested for" variable is in one variable set and all the used catalog items level we're getting the same error.


Thanks,
LARA

[Ankur Bawiskar]

@LaraReddy 

update as this

function onChange(control, oldValue, newValue, isLoading) {

	if(newValue == '')
		return;

	if(oldValue != newValue)
		var usrEmp = g_form.getReference('u_requestedFor', getEmpNum);

	function getEmpNum(usrEmp) {
		if (usrEmp.employee_number == undefined) { 
			var a = g_form.getUniqueValue();
			if (a != '6d914f3e1bdef300997ebb7acd4bcbb9') {
				g_form.addErrorMessage(usrEmp.name + '- does not have an employee number in the system. Please enter one manually.');
			}
			g_form.setValue('catItemDef_employeeNumber', '');
		} else {
			g_form.setValue('catItemDef_employeeNumber', usrEmp.employee_number);
			g_form.setReadOnly('catItemDef_employeeNumber', true);
		}
	}
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dipen Wadhwana]

Hi @LaraReddy ,

I noticed that when you clear the "Requested For" field, the script is not able to retrieve the reference record. I suggest trying the following code, which clears the employee number when "Requested For" is empty, which should be the ideal case:

function onChange(control, oldValue, newValue, isLoading) {
    if (newValue == '') {
        g_form.clearValue('catItemDef_employeeNumber');
        return;
    }

    var usrEmp = g_form.getReference('u_requestedFor', getEmpNum);

    function getEmpNum(usrEmp) {
        if (usrEmp.employee_number == undefined) {
            var a = g_form.getUniqueValue();
            if (a != '6d914f3e1bdef300997ebb7acd4bcbb9') {
                g_form.addErrorMessage(usrEmp.name + '- does not have an employee number in the system. Please enter one manually.');
            }
            g_form.setValue('catItemDef_employeeNumber', '');
        } else {
            g_form.setValue('catItemDef_employeeNumber', usrEmp.employee_number);
            g_form.setReadOnly('catItemDef_employeeNumber', true);
        }
    }


}

Please let me know if this works for you and mark helpful if its worked.