Error when searchin with developer instance: sysparm_search_sources must contain at least one sys_id
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-20-2024 01:34 AM
I've been using a SNOW dev instance for the last couple of months for demo purposes. The last few weeks I am unable to search for any tickets. Whatever I type into the search bar, I get the following error message:
Bad Request (400) sysparm_search_sources must contain at least one sys_id
I am not able to find any references to this issue online. Any help or suggestion is welcome.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-27-2024 10:41 PM
Hi @MicheleD ,
Please add role here as mentioned in RED line
If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!
Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
YouTube: https://www.youtube.com/@learnservicenowwithravi
LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-28-2024 12:03 AM
Hi Ravi,
We have admin role and the same role is already there in that property. Still the issue is same.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-28-2024 12:05 AM
@Satishkumar B Hi Satish,
Thanks for your response. The role is already exist in the property. I am admin user, admin role is already there by default. Even after adding text_search_admin to my id (admin) no luck .
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-30-2024 11:38 PM
Hi, did you manage to solve this problem as I am having the same issue.
Thanks
Max
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-02-2024 05:20 AM
No.