Error when searchin with developer instance: sysparm_search_sources must contain at least one sys_id

[MicheleD]

I've been using a SNOW dev instance for the last couple of months for demo purposes. The last few weeks I am unable to search for any tickets. Whatever I type into the search bar, I get the following error message: 

Bad Request (400) sysparm_search_sources must contain at least one sys_id

I am not able to find any references to this issue online. Any help or suggestion is welcome.

[tiguin2798]

@Satishkumar B It looks like this property was set correctly in my instance.

I did end up opening an HI ticket for this as it was affecting my 'itil' users as well being able to search records. My issue turned out to be my tables needing reindexing, however this was a separate issue at this time ServiceNow is working on as I did not have access to perform this and neither did the representative assisting me.

The workaround for this was for AIS to be provisioned on our instance which they did assist with.
https://xxxxx.service-now.com/now/nav/ui/classic/params/target/ais_status.do

https://xxxxx.service-now.com/xmlstats.do?include=ais

This has been functioning as desired since AIS was turned on.

[Satishkumar B]

@tiguin2798 Great. Appreciated that you posted your resolution here. This will help the other community members.