Error when searching a field table

WeighedBrass95
Tera Contributor

I am getting a new error stating "Error MessagePart of the query on sys_user has been ignored because of insufficient access for 'query_match' operation on sys_user.active". I am able to find the access control that is being referenced (though there are 3 named sys_user.active that populate). What steps should I take to resolve this?

 

6 REPLIES 6

Ankur Bawiskar
Tera Patron

@WeighedBrass95 

this is due to May 2025 patch from ServiceNow

-> you should create query_match ACL for that field i.e. User.Active and give snc_internal role

check this

Part of the query on sys_user has been ignored because of insufficient access for 'query_range' 

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

I am not seeing the "Create New" or "New" button on the ACL page. Is there a plugin I am missing?

@WeighedBrass95 

you should have security_admin role and then you can elevate your role and then create a new ACL

You can click preferences and elevate

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💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@WeighedBrass95 

You have to elevate your role as security_admin.Then, only can see the new button for acl.click your profile

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