ESC Catalog Page set default catalog as Service Catalog

Dominik Stolarz · ‎01-03-2024

Hello, In ESC I created a link to page 'esc_sc_catalog'. Following the link loads the page and default value for Catalogs is all, but I'd like to set is by deafult to Service Catalogs (we have multiple catalogs). Current state on load looks like this:

But I would like to set it by default like this:

Also is it possible to reduce available catalogs in the list based on user criteria or conditions? Is it possible to set this filter as readonly?

Thank you,

Dominik

Anil Lande · ‎01-03-2024

Hi,

You can update the Page link(menu/link configuration) and include the catalog ID in the parameters so that user will see service catalog as default catalog.

https://devXXXXX.service-now.com/esc?id=esc_sc_catalog&catalog_id=e0d08b13c3330100c8b837659bba8fb4

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

View solution in original post

Dr Atul G- LNG · ‎01-03-2024

Hi @Dominik Stolarz

If you okay, for the 2nd part answer, please accept my answer also as helful.

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