ESC error

[NikolaTesla]

The header is gone and I don't see it anymore. Is there a way to fix this?

Thank you in advance

[Najmuddin Mohd · Accepted solution]

HI @NikolaTesla ,

Check this URL,

-------.service-now.com/sys_restricted_caller_access.do?sys_id=0e236cd6eb103010ed7966d64752288a&sysparm_record_target=sys_restricted_caller_access&sysparm_record_row=1&sysparm_record_rows=1&sysparm_record_list=sys_scopeSAMEAStarget_scope%5Eoperation%3Dexecute%5Etarget%3Dfb5a924473b7130030f331d7caf6a764%5Esource%3Dd0009941eb103010ed7966d6475228c1

Change the status to Allowed.


This happens everytime when you are working on the widget.

If this information helps you, kindly mark it as Helpful and Accept the solution.


Regards,
Najmuddin.

[NikolaTesla · Accepted solution]

Thanks I tried that but it doesn't work still. thanks 

[Najmuddin Mohd · Accepted solution]

HI @NikolaTesla ,

Check this URL,

-------.service-now.com/sys_restricted_caller_access.do?sys_id=0e236cd6eb103010ed7966d64752288a&sysparm_record_target=sys_restricted_caller_access&sysparm_record_row=1&sysparm_record_rows=1&sysparm_record_list=sys_scopeSAMEAStarget_scope%5Eoperation%3Dexecute%5Etarget%3Dfb5a924473b7130030f331d7caf6a764%5Esource%3Dd0009941eb103010ed7966d6475228c1

Change the status to Allowed.


This happens everytime when you are working on the widget.

If this information helps you, kindly mark it as Helpful and Accept the solution.


Regards,
Najmuddin.

[NikolaTesla · Accepted solution]

Thanks I tried that but it doesn't work still. thanks 

[Ravi Chandra_K · Accepted solution]

Hello @NikolaTesla 

If an RCA record is not created, you can create a record with proper source and target records. If it is still throwing error, 

You can go to those widgets and see that the error is coming from lines mentioned in the error.

You have to track it and fix the error in the widget. (Go to the widget mentioned, check line 22)

Please mark this answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra.