We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

ESC portal search view faceted search

SC17
Tera Contributor

‎11-08-2022 02:09 AM

Hi. I probably changed something, not sure. Our Portal uses AI Search, but our development instance has a different view from the Production instance when we search for things. I was looking into the AI Search applications, and Faceted widget, I don't see a difference but I am missing something.

Development

SC17_0-1667902023598.png

 

Production

SC17_1-1667902120411.png

 

Any ideas?

0 Helpfuls
  • 879 Views
1 REPLY 1

Shamus Mulhall
ServiceNow Employee

‎11-23-2022 01:18 PM - edited ‎11-23-2022 01:19 PM

Hi @SC17 

It appears that the production instance is still a Zing search application.

 

Migration reference:

https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/ai-search/task/migr...

0 Helpfuls