event trigger workflow

rajesh kumar9
Tera Contributor

How to trigger an event through workflow can u please explain it to me briefly

1 ACCEPTED SOLUTION

you can refer the below link, kindly have a look.

 

Generating Events

 

if you have still any further questions on it , let us know. 

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6 REPLIES 6

Krishna  Penaka
Tera Expert

Hello,

 

I need some help with the "Create Event" activity in a workflow.

 

I added the activity below to my cat item's workflow.   The goal is to send an email notification to the email address that was provided on the form by the end-user.   The variable (string) that contains the email address is called u_sra_email.  

 

image

 

Below is the event that I created:

image

 

Below is the notification to be sent when event is triggered.

 

imageimage

 

For some reason, the notification does not go out.   Here's the event log.   It seems that it is able to get the email address, but the email does not go out.

 

image

 

I think I may be missing something.   Please help.

 

Thanks,

KrishnaTeja

I would avoid adding conditions to a notification being triggered by an event. Unless it's an event that is firing continuously and/or being leveraged by some other process, it's more effective to put the conditions in place before triggering the event.

Try removing those conditions and confirm if the notification sends, if so then you're triggering the event at a time when the record doesn't meet the conditions or the record object you're passing through in the event doesn't match the table you've set the notification up on.