Hi everyone,
I’m relatively new to ServiceNow and I don't really have any experience with Now Assist. Following ServiceNow’s best practices, I understand that we should not clone Now Assist data to non-production instances to avoid unnecessary consumption of Assist credits.
However, I'm having trouble identifying exactly which table (or tables) I need to add to the Exclusion List to ensure that the Now Assist usage isn't duplicated during a system clone. I've searched the documentation but couldn't find a definitive list of tables responsible for this.
Could anyone point me to the specific table names that should be excluded from clones to keep our consumption in check?
Any help or guidance on best practices for cloning instances with Now Assist enabled would be greatly appreciated!
Thanks in advance!
