Execute operation on scriptinclude"EntitlementCacheManager" from scope "Licensing Engine" was denied

[Dinh Nguyen]

Hello everyone,

I get this error message every time I log in to the instance for the first time:

I checked restricted and it's still in Allow state:

I don't know why and how to fix it. Please someone help me.

Thank you so much.

[Ankur Bawiskar]

@Dinh Nguyen 

source scope should be License and target should be global with that script include

[Dinh Nguyen]

Hi @Ankur Bawiskar ,

I can not change scope to "Licensing Engine" because it's a privte scope, so it's not feasible to set source scope to "Licensing Engine". So do you have other solution, please help me.

[Ankur Bawiskar]

@Dinh Nguyen 

you can select the scope if you are admin

Are you not able to select that as an admin?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dinh Nguyen]

Hi @Ankur Bawiskar ,

My account has role "admin" so it's can change the scope, but i can not found the "Licensing Engine" scope to change. May be the "Licensing Engine" is special scope.

[Ankur Bawiskar]

@Dinh Nguyen 

is that OOB app scope?