Execute operation on scriptinclude"EntitlementCacheManager" from scope "Licensing Engine" was denied

[Dinh Nguyen]

Hello everyone,

I get this error message every time I log in to the instance for the first time:

I checked restricted and it's still in Allow state:

I don't know why and how to fix it. Please someone help me.

Thank you so much.

[bhawnaaaaa]

Are you able to fix this issue? Please let me know I'm also having this same issue!

[SubinP]

Hi @Dinh Nguyen ,

Did you got any solution ?

Iam also facing the same issue ..

Regards,

Subin

[Dinh Nguyen]

Hi @SubinP ,

Sorry for the late reply.

I have not found solution for this requirement yet 😢

[SubinP]

Hi Dinh,

Its working for now , ServiceNow HI team provided me with an XML to check some backend value

[Dinh Nguyen]

@SubinP ,

Can you share it to me