Export Option in ServiceNow Based on Roles & Tables

[vijayA357107553]

Hi All,
I have a requirement where I need to show the Export option only for specific users based on roles and tables, and completely block export for certain sensitive tables.

Initially, I tried using sys_ui_context_menu, but it’s not suitable for my usecase

Use Case

• Tables like:

  • sys_user (Users)

  • customer_account (Accounts)

  • customer_contact (Contacts)
    should be exportable only if the user has specific roles.

• Tables like:

  • cmdb_ci
    alm_asset
    should never be exportable, even for admins.
    
    

[Ankur Bawiskar]

@vijayA357107553 

you will have to touch the OOTB Context menu for this.

Even if you create custom button then OOTB one will be seen

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@vijayA357107553 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi  vijayA357107553

See this ServiceNow KB article. It will help you.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0676119