Exporting Issue

pramn · ‎07-16-2023

Dear team ,

We are getting issues after exporting the data , just wondering what could be the reason behind it .

When my client exported data from Business application table, once the downloads complete its giving below error.

as they have given temporary access to me fortunately I am not getting that error. I just compared access with client .

for me

for client :

still wondering why, they are not able to export excel data? what could be the reason ?

its a quite important for me because they are not able to export it .please help me to fix this .

Ravi Chandra_K · ‎07-16-2023

Greetings!

If the export is of report, we have a know issue. It can be fixed by modifying report header footer configuration.

refer the below doc:

If it's not report export, I suggest raising servicenow Hi case for this.

please mark the answer as correct and helpful based on Impact.

Kind Regards,

Ravi Chandra