Hello,
I am trying to configure External content connector plugin on my instance to use it for integrating Servicenow with sharepoint. I have referred the official documentation by servicenow for the configuration.
Business Purpose : To enable enhanced search capabilities in the Servicenow IT Service Portal by integrating Sharepoint data into the search results. When a user performs a search in the portal, the system should also retrieve content from Sharepoint's digital workspace.
All the document and videos related to this plugin refers to ESC portal or workflow data fabric or virtual agent.
Has anyone implemented it for Service portal ? Is this feasible there as i don't see it working in my case for IT service portal ?
Reference : https://www.servicenow.com/docs/bundle/xanadu-platform-administration/page/administer/ai-search/task...
