Extract data from PDF file attached in inbound email

[jenny32]

Hi

A client has an interesting requirement where I need to extract data from PDF files attached in the inbound email. I looked through the community, but i didn't stumble upon any related post. We do have GeneratePDF util, but that will help to generate pdf but not the vice versa.

Can anyone help me on this

Regards,

Jennifer

[Himanshu Dubey]

Hi

As per my understanding it is not possible that i can think of right now and to understand attachment behavior in ServiceNow please go through below blog it might give you the reason.

https://snprotips.com/blog/2016/2/25/understanding-and-using-glideattachment

Mark ✅ Correct if my answer solves your issue and also mark 👍 Helpful if you find my response worthy.

Thanks & Regards

Himanshu Dubey