Facing issue with translation
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‎10-12-2023 10:01 PM
Identified an issue where some recently made changes on the ABC catalog item(created two choices x and y for list collector variable referencing to Question choice table) are not visible for Japanese and other language users. while I'm going through the issue I found there are no records created for different languages in Translated Name / Fields however for the previous choices system created Translated Name / Fields records for other languages
can someone please let me know what could be the issue and how to create other language records in Translated Name / Fields
Thanks in advance,
ganasekhar.
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‎10-18-2023 10:27 PM
@gana sekhar did this work for you?
Raghav
MVP 2023
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‎10-12-2023 10:25 PM
You can also refer this community post
https://www.servicenow.com/community/now-platform-forum/alternative-to-gs-getmessagelang/m-p/1071387
Gopal
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‎10-12-2023 11:22 PM
Hi @gana sekhar ,
A simpler way to translate catalog item is, change your system language to Japanese and then open the catalog item and change the label for each field with the Japanese translation, it will create the translation records automatically and will not affect the catalog item for other languages.
