Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

Failed to manage my PDI

ralphwu
Tera Contributor

I logged in the developer portal, can see the instance is online. However when I click "manage instance", the new page for the instance just keep loading (blank page only). What is happening ?  Tried different browser and get same blank page.

4 REPLIES 4

Dr Atul G- LNG
Tera Patron

Try clearing your browser cache and then try again. It might be that your request is still in the waiting queue. Could you also share a screenshot so we can take a closer look? @ralphwu 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

Let me clarified, I can access to Manage Instance page but when I click the instance link, it just show a blank page. Tried remove cache, cookies but still fail.

ralphwu_0-1783936195848.png

 

Oh, could you please try it on a mobile device? I just checked it on my laptop, and it's working fine from my side.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

Tanushree Maiti
Tera Patron

Hi @ralphwu 

 

  • Log out from developer portal.
  • Log in back using incognito/InPrivate mode of browser.

 

Hopefully it will work.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti