Failed to manage my PDI
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3 weeks ago
I logged in the developer portal, can see the instance is online. However when I click "manage instance", the new page for the instance just keep loading (blank page only). What is happening ? Tried different browser and get same blank page.
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3 weeks ago
Try clearing your browser cache and then try again. It might be that your request is still in the waiting queue. Could you also share a screenshot so we can take a closer look? @ralphwu
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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3 weeks ago
Let me clarified, I can access to Manage Instance page but when I click the instance link, it just show a blank page. Tried remove cache, cookies but still fail.
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3 weeks ago
Oh, could you please try it on a mobile device? I just checked it on my laptop, and it's working fine from my side.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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3 weeks ago
Hi @ralphwu
- Log out from developer portal.
- Log in back using incognito/InPrivate mode of browser.
Hopefully it will work.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti