Failed to map cmdb_ci_ot_isa_entity

AlfiyaK
Tera Contributor

I wanted to map site data into cmdb_ci_ot_isa_entity and according to requirement path attribute should be generated  automatically with provided data for Site attribute and short code attribute. But If I map data to path field then only its creating record in cmdb_ci_ot_isa_entity table otherwise it doesn't even creates any record.

 

Expectation: app should be able to generate path filed based on data given to Site+ short code Screenshot from 2024-09-12 11-21-23.png

5 REPLIES 5

AlfiyaK
Tera Contributor

have not written any customise BR, cmsb_ci_ot_isa_entity already have BR to calculate entity path and according to requirements path should be populated using that BR only which is servicenow feature.