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Feedback survey in service portal throwing "You are not authorized or the record is not valid."

Rashmi11
Tera Contributor

‎12-05-2024 02:59 AM

Hi All,

 

When we are trying to fill feedback survey for any RITM / Incident from Service Portal its throwing ". You are not authorized or the record is not valid." error. Its working fine in other pages.

 

 

sp issue.JPG
 
 
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