Field label is truncated in Form header of Service Operations Workspace

dokhiem_nguyen
Tera Contributor

Hi Everyone,

 

I have one issue in SOW that needs some help

I have one custom field in Incident table called "Preferred Support Language" which is the dropdown list of defined languages choices (English, Japanese, Korean, ...)

 

When I added the field as secondary item in SOW form header, I noticed that the field label is truncated at the end. Meanwhile in legacy Agent Workspace, I also did the same as well, but the field label is not truncated.

 

Are there any ways to make the field not truncated in form header of SOW?

Thanks!

 

Please refer the image below.

 

Agent Workspace

dokhiem_nguyen_0-1717210279584.png

 

Service Operations Workspace

dokhiem_nguyen_1-1717210332381.png

 

3 REPLIES 3

Community Alums
Not applicable

Hi @dokhiem_nguyen ,

You can reduce the size of your browser window, it should work well. As there is no technical problem or bug i see here.

 

Hi @Community Alums ,

Thanks for your reply. I already tried it but it didn't work.

 

I shrank the browser size, but the field label is still truncated.

dokhiem_nguyen_1-1717255165172.png 

dokhiem_nguyen_2-1717255189948.png

 

 

 

Hi

Did you find a solution to this issue as I am also facing the same issue.