fields on Knowledge(kb_knowledge) set to Read Only when workflow is Published
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4 weeks ago
Please guide on how fields are set to READ ONLY on Knowledge(kb_knowledge) or KCS Article when state is changed to Published.
Thanks
Ujjwal
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4 weeks ago
Hi @UjjwalKumaG ,
Create a UI Policy to make the fields read-only when the State is "Published" .
service now docs link-
If you found my response helpful, please mark it as helpful and accept it as the solution.
Thank you
Nawal Singh
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4 weeks ago
hi @Nawal Singh thanks for reply.
I know how to use UI policy to make fields Read only.
Ask here is , where/how by Default, fields are made READ Only for kb_knowledge when state is Published .
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4 weeks ago
hi @Nawal Singh thanks for reply.
I know how to use UI policy to make fields Read only.
Ask here is , where/how by Default, fields are made READ Only for kb_knowledge when state is Published .
