Fill delivery time on catalog item

MARISA INACIO1
Tera Contributor

Hello, everyone,

 

I have items from the catalog and I use Flow designer
I wanted to optimize the flow and use one flow for several services, however the delivery time in the stage is different for some services. 

 

At the moment I fill in the flow stage here

MARISAINACIO1_0-1703160148085.png

 

And it appears here in Delivery time.

 

MARISAINACIO1_1-1703160333955.png


Is there another way to fill in the Delivery time here other than in the flow stages?
For exemple on service catalog?


Thanks in advance

Marisa

 

6 REPLIES 6

Hi @MARISA INACIO1,

 

Please try with "Dilvery Time" column value, you can configure this per catalog item, not sure if flow designer will pick if from there as a little bit different setup.

 

AshishKMishra_0-1703178445429.png

 

-Thanks,

AshishKMishra


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

ITSMAdamm
Tera Contributor

@MARISA INACIO1 I know it has been awhile, but did you ever find a way to solved for this without copying a flow for each separate delivery time you need? I am encountering the same issue, where we have built a flow that can be used for many catalog items, and all things are the same, since we have built in references to things like service, offering, assignment group, etc to pull from the catalog item, EXCEPT for delivery time. Delivery time is an option on the catalog item, so I was hoping to just reference that in the flow as well, but does not seem to actually control what I would expect - the visible delivery time in SP or ESC.