Filter condition for Variable is not allowing to change value or delete the condition in BR
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01-04-2024 10:03 PM
Hello,
Recently, when I was working on the Business rule which was not new, for adding a filter condition on 'when to run' using the OR clause the addition filter was required to be added. When I chose the option of 'Variable' in filter condition it was stuck and not process further and nothing was working. Even after refreshing the page or deleting the entire filter conditions the new variable filter did not modify/delete. I tried clearing caching but no luck.
Any solution for the issue, please share
Thanks in advance
Regards
Nitesh
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01-05-2024 04:56 AM
Better to move to previous version if possible. Also which table it is. let me try to do at my end in PDI.
But practically these issues take more time 😞 to get RCA
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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