Filter condition for Variable is not allowing to change value or delete the condition in BR

Nitesh Sethia
Tera Contributor

Hello, 

 

Recently,  when I was working on the Business rule which was not new, for adding a filter condition on 'when to run' using the OR clause the addition filter was required to be added. When I chose the option of 'Variable' in filter condition it was stuck and not process further and nothing was working. Even after refreshing the page or deleting the entire filter conditions the new variable filter did not modify/delete. I tried clearing caching but no luck.

 

NiteshSethia_2-1704434293562.png

Any solution for the issue, please share

 

Thanks in advance

 

Regards

Nitesh

 

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Nitesh Sethia 

 

Better to move to previous version if possible. Also which table it is. let me try to do at my end in PDI. 

 

But practically these issues take more time 😞 to get RCA

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************