filter gets wiped out when reopening a saved report

vivek11
Tera Contributor

Hi Team Please help me
The operator in the filter gets wiped out when reopening a saved report. Likewise, the variables dotwalking doesn't seem to stick either. The variable field displays when you initially run the report, but if you click into the field you'll see that it's no longer selected the variable (it should display Variables --> Catalog Item --> specific Variable field). The report runs and gives you the data, but the filters are corrupted and it gets stuck trying to load the value, so you aren't able to change the filter without having to start over.

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @vivek11 

Try to save the filter as a favourite and then try.  or try cache.do

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hi @Dr Atul G- LNG 
Thank you for quick reply
I tried same. It is not working for few catalog items

Then might be log a now support case buddy.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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