Filter on My Requests widget

[Rocky5]

Hello Experts,

I have cloned 'My Requests' widget for some requirement. And, in the cloned widget I want to see only Incidents but not any other task type like req, ritms, chg etc.. 

How can I filter out other task types from the cloned widget?

Thanks.

Rocky. 

[Harsh Vardhan]

Hi @Rocky5  Why are you using my request widget if you want to show only incident, i would suggest use "'Data Table from Instance Definition" widget, select table as incident and apply filter based on your need, easy to maintain.

Thanks,

Harsh

[Rocky5]

Hi Harsha,

we want the same UI experience as My Requests like a drop down to show open and closed incidents and a search bar to search my specific incident. So, I have cloned the my requests widget.. but not sure how to apply filters to cloned widget. 

Thanks,

Rocky.

[Harsh Vardhan]

try with My Request Filter see if that helps you to show only requests. 

Doc link for further details.

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/service-catalog-manage... 

[Rocky5]

I have tried that already but no luck.

thanks,

Rocky