Filter on My Requests widget

Rocky5
Kilo Sage

Hello Experts,

 

I have cloned 'My Requests' widget for some requirement. And, in the cloned widget I want to see only Incidents but not any other task type like req, ritms, chg etc.. 

 

How can I filter out other task types from the cloned widget?

Rocky5_0-1704922733751.png

 



Thanks.

Rocky. 

5 REPLIES 5

If you don't want to use request data and only want to show incidents then you can deactivate the request filter from My Request Filter list , this way it will only show the incidents data .

 

Also if you want to keep both then you have to make customization at server level code on widget.