Filter on My Requests widget
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01-10-2024 01:39 PM
Hello Experts,
I have cloned 'My Requests' widget for some requirement. And, in the cloned widget I want to see only Incidents but not any other task type like req, ritms, chg etc..
How can I filter out other task types from the cloned widget?
Thanks.
Rocky.
5 REPLIES 5

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01-10-2024 02:11 PM
If you don't want to use request data and only want to show incidents then you can deactivate the request filter from My Request Filter list , this way it will only show the incidents data .
Also if you want to keep both then you have to make customization at server level code on widget.