Filter to view "Changes I've Created" shows no results in ServiceNow
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10-05-2023 08:43 AM
When I type Change in filter navigator and under change module if I select "Created by me" I don't see any changes even though I have created several.
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10-05-2023 09:02 AM
Hi @abc1233 ,
if you look up one of the XML files for the change you have created, do you then see the reference to your User-ID?
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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10-05-2023 09:17 AM - edited 10-05-2023 09:26 AM
Hi @AndersBGS
i can see the reference to my user id.
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10-05-2023 11:31 PM
Hi @abc1233 ,
Ok, then please follow the following guide:
1. Click the edit menu
2. Go to the phane link type
3. Check the filter condition - should be: "javascript:gs.getUserName()"
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/