filtering of a choice list

Lavanya K
Tera Contributor

Hi All,

We are using a domain separated service now. I have some 300+ choices and need this choices to dipslay only for some customers not for all. So we ahve created a field in choice table in which we can select   supported domain. I want to set some filter condition for a choice field so that i can restrict.

Can some one help to set the filter for choice list as how we do fo reference field using reference qualifier.

Thanks,

Lavanya K

6 REPLIES 6

lakshminarayan4
ServiceNow Employee
ServiceNow Employee

Hi ,


Please refer below link. that is exactly you are looking to do it.


http://www.john-james-andersen.com/blog/service-now/creating-dependent-choice-lists-in-servicenow.ht...



Thanks


Hi Thank you for the response..



in the llink provide, they are referencing to a reference field which is having reference qualifier. here we are looking for choice list field. Please help on this


Hi,


Actually it is referencing choice list only. May be you should revisit the above link.



Thanks


Ulrich Jugl
ServiceNow Employee
ServiceNow Employee

I would assume that the choices are the same for all domains beside the ones which override the choice list. So why now overriding the choice list per domain instead of implementing some complicated logic or having some heavy client scripts running (as 300 choices is definitely no best practice - up to 15 sounds more reasonable).