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01-28-2025 01:37 AM
Hi I have a requirement to send a notification if the item changes to closed complete and a variable condition is met.
I have written this
Solved! Go to Solution.
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01-28-2025 02:04 AM
why not directly send it from notification filter condition?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-28-2025 02:27 AM
Thanks Ankur, im able to achieve this,
Another question, is there any way to add the variable value in the mail
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01-28-2025 02:44 AM
yes you can add the variables using this syntax if it's for RITM
${variables.variableName}
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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01-28-2025 02:49 AM
yes, the syntax is
${variables.VARIABLE_NAME}