Fix script run error Resource does not exist: /scs/snc_node_disable.html

sbolton
Mega Expert

‎06-15-2016 08:54 AM

I am receiving an error in my QA environment when running a fix script .   When running in DEV there isnt an issue.   Is there a setting thats disabled ?   Even running as a background script it wont run but there arent any errors in the log.

Resource does not exist: /scs/snc_node_disable.html

New transaction 11EBA1331333120023CE3D576144B0C4 #423610 /ecc_queue.do

Logging event: SNC.Auth.DB.Login.Success with parm1: user_name=MIDServer and parm2: remoteAddr=xx.xx.xx.123

[0:00:03.149] Total Time

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Chuck Tomasi
Tera Patron

‎06-15-2016 08:57 AM

Hi Sean,



Items in the /scs/ directory are uploaded manually from my understanding. If you can navigate to this file on your dev instance and it works fine, locate the original source (or download the one from dev) and use System Definition> Upload File to install it on your QA system. You may have to install it on prod as well.


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sbolton
Mega Expert
In response to Chuck Tomasi

‎06-15-2016 09:05 AM

It doesnt appear that i can navigate to that file in dev with


nstance.service-now.com/scs   - or -


instance.service-now.com/scs/snc_node_disable.html



find_real_file.png


Preview file
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Chuck Tomasi
Tera Patron
In response to sbolton

‎06-15-2016 09:14 AM

Interesting. Time to get on the phone with support (or open a HI ticket.)


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